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Reservation Terms and Conditions

View Our Policies Below

Deposit Policies

Best Flexible Rate: A deposit equal to the first night room rate, resort fee and tax will be charged at time of reservation. The remaining balance will be due at departure.

Prepay and Save Rate: A deposit equal to ALL night’s room rate, resort fee and tax will be charged at time of reservation.

All Other Discounts & Packages: Deposit required varies by rate plan. Please contact our Reservation Team at (866) 348-7053 to verify the deposit policy for the rate plan you would like to reserve.

  • *Please note that the credit or debit card used to make the reservation will need to be presented at arrival. During check-in, an authorization will be made on the card equal to the remaining balance due plus $100 per night for incidentals. This authorization is released at departure by the hotel but may take up to 5-10 business days to return to your account at the discretion of your card provider.

Cancellation Policies

Best Flexible Rate: Reservation must be cancelled or modified 72 hours prior to 4:00pm EDT on arrival date to avoid penalty of one night room rate, resort fee and tax. A No-Show results in forfeit of deposit and cancellation of reservation. Early Departure will result in penalty equal to departure night room rate, resort fee and tax.

  • *Please note that arrival on one of the below dates requires notification of cancellation 14 days prior to arrival to avoid penalty of one night room rate, resort fee and tax.

    • February 12 through April 9
    • May 27, 28 and 29
    • July 1, 2 and 3
    • July 27 through 30
    • November 4 and 5
    • November 23, 24 and 25
    • December 24 through December 31
    • January 1 and 2

Prepay and Save: Reservations are non-refundable from time of booking. If this reservation is cancelled, a refund will not be issued. Stay dates and room rates are final from time of booking. Requests to modify stay dates or room rates will not be honored. A No-Show will result in forfeit of full deposit and cancellation of reservation. Early Departure will result in penalty of all remaining room night's room rates, resort fees and taxes.

All Other Discounts & Packages: Cancellation terms vary by rate plan. Please contact our Reservation Team at (866) 348-7053 to verify the cancellation terms for the rate plan you would like to reserve

Age Restrictions

Guests must be at least 21 years of age to check in. 

Other Policies

A valid credit card is required for check in.